Easy Line Remote FAQ

Discover hands-free telephone calls and stream audio directly to your hearing aids from your iPhone^® or Android^™ phone. Use the Easy Line app to turn your smartphone into a remote control. Also find out about the tips and tricks to help you get started.

1

I have an iPhone^®. Do I need to pair my hearing aids first to my iPhone^® and then to the app?

2

How do I connect my iPhone^® to the Easy Line Remote app?

3

How do I connect my Android^™ smartphone to the Easy Line Remote app?

4

Can I use the Easy Line Remote app on my smartphone?

5

I have 2 mobile phones and one pair of hearing aids. Can I use the Easy Line Remote app on each phone?

6

Why do I hear beeps in my hearing aids when pressing buttons in the Easy Line Remote app?

7

Can I use multiple Easy Line Remote apps on one phone?

8

After updating my iPhone® to iOS® 14 buttons are missing in my app. Can I still make adjustments with my app?