Phone FAQ

Discover hands-free telephone calls and stream audio directly to your hearing aids from your iPhone^® or Android^™ phone. Use the Easy Line app to turn your smartphone into a remote control. Also find out about the tips and tricks to help you get started.

1

How to pair my hearing aids to iPhone^®?

2

Why is my iPhone^® mobile device not finding my hearing aids?

3

Why can’t the person hear me when using my hearing aids with iPhone^®?

4

How do I unpair my hearing aids from my iPhone^® mobile device?

5

How do I connect my hearing aids to my Android^™ mobile device?

6

Why is my Android^™ mobile device not finding my hearing aids?

7

Why can’t the person hear me when using hearing aids with an Android^™ phone?

8

How do I unpair my hearing aids from my Android^™ mobile device?

9

How do I connect my hearing aids to my Windows^® 10 Mobile?

10

Why is my Windows^® 10 Mobile not finding my hearing aids?

11

Why can’t the person hear me when using my hearing aids with a Windows^® phone?

12

How do I unpair my hearing aids from my Windows^® 10 Mobile?